Management, Leadership, Personal Development Course
o Project Management Level 5 – For those who manage and organize projects or project teams or work in a project team. The course covers the fundamental aspects of effective project management.
o Quality Management Level 4 - A programme for anyone who is interested in the fundamental Quality Assurance principles. Study from the following:
* Introduction to quality assurance
* Statistical process control
* Measurements, standards and specifications
* Total quality management
* Quality systems development
* Standards and legislation - product/service
* Process control and problem solving
* Project
* Quality assurance systems
* Product planning and control
* Management and communication studies
* Use of computers
o Supervisory Management NVQ Level 3 - Management for supervisors suitable for the manufacturing industry. Deals with resources, communication, working relationships available with optional units for qualification flexibility
Short Courses
o Management essential Tools and Techniques – An interactive two day programme that provides delegates with a vital foundation to management and is designed to develop and refresh the key management concepts and techniques required when operating in a management role
o Project Management - Highly participative two day course aimed at anyone involved in managing or worki9ng in project teams and covers the fundamental aspects of effective project management
o Customer Care – One day course which aims to introduce or refresh staff on the essential benefits of looking after external and internal customers
o Coaching Skills – A one day course designed to provide delegate as with the necessary skills
o Handling Discipline Effectively
o Performance Management – An interactive one day course, delegates gain an understanding of effective performance management systems and will experience and develop tools and techniques to conduct successful performance reviews
o Team leader – A modular programme designed for those who need to work effectively with others to achieve results
o Business Admin
o ITQ NVQ levels 1-3