Quality

UK colleges, universities and private training providers offering publicly funded courses must undergo regular inspections, have rigorous self-monitoring systems, delegate feedback, customer charters and complaints procedures as part of the public funding arrangements.

  • Training Providers are inspected regularly by OFSTED which provide inspection reports, schedules & other publications.
  • Training Providers must ensure that their policies, practices & procedures will comply with the Special Educational Needs and Disability Act. In 2003, they will have provided auxiliary aids & by 2005, make reasonable adjustments to buildings where disabled people or students are placed at a substantial disadvantage.

    • The primary responsibility for improving the quality of provision lies with the provider. It is vital that providers themselves regularly evaluate all aspects of their provision and seek to improve its quality continuously. The process of continuous improvement by a provider should include:

  • Self-assessment
  • Development-planning and target-setting
  • Monitoring and reviewing the extent to which plans are achieved and targets are met
  • Sharing good practice
  • External inspection

    Providers are required to produce a self-assessment report annually.

Partnership for Learning was last inspected in March 2008. INSPECTION REPORT

What we will do for you

These statements detail the service offered to all learners on programmes provided by Partnership for Learning, it covers both youth and adult learners.

We will provide you with impartial and effective information, advice and guidance leading to the identification of how we can support you in achieving your goals, this will include:
·    Identifying opportunities that may be open to you
·    Understanding more about you and what you are capable of achieving
·    Planning with you to ensure you reach you chosen goal
·    Offering you the support required to overcome any barriers that may be in your way

What you can expect

Our staff will
·  Treat you with respect
·  Be well trained and qualified
·  Give you up to date information on what is happening in education, training or employment and tell you about it

We will
·   Work to national quality standards
·   Support you throughout your learning to enable you to achieve your potential and advise you about progression opportunities on exiting any programme

If you are unhappy with any service we provide, please contact the Quality & Work-Based Learning Manager on 0151 288 2100